Testlio Network Pledge

This pledge is our charter for our work with freelancers. We hold ourselves—and the freelancers we partner with—to these tenets.

Doris Sooläte avatar
Written by Doris Sooläte
Updated over a week ago

We’re Testlio, the originator of fused software testing. This pledge is our charter for our work with freelancers. It contains our deepest beliefs and highest aspirations. We hold ourselves—and the freelancers we partner with—to these tenets.


Testlio was started by Kristel Kruustük based on her frustrations as a freelance and professional tester. Testlio has been constructed from the ground up to create, and maintain great freelancer experiences.


At Testlio, we owe our success to our five stakeholder groups, including our exceptional freelance network. We recognize and appreciate the commitment and dedication of the freelance quality experts who work with Testlio. Without them, our company wouldn’t be where it is today.


We set a high standard for our freelancers. We carefully select the top applicants to join our global network and work alongside our clients. Today, our acceptance rate is less than 3%.


We began Testlio with a core philosophy: our primary approach is to pay by the hour (not by the bug). This produces a positive freelancer experience and exceptional results for our clients.


From day one, our mission at Testlio has been to offer freelancers competitive hourly rates. We are especially proud of the rates that we are able to offer freelancers in lower cost of living areas. We also strive to distribute work to places where there historically have been less opportunities. Today, Testlio pays freelancers in over 150 countries, all over the world.


We pay approximately 50% of our direct services expenses to our freelancers. Annually, we make millions of dollars in payments to freelance testing professionals.


Many freelancers hold other responsibilities. We strive to provide them with work flexibility, while also respecting other demands on their time. To ensure alignment, we manage a series of transparent mutual commitments via our Freelancer Services Agreement.


With a broad set of solutions, Testlio provides a powerful framework for freelancers to hone their skills. Investing in a journey with Testlio can help you become a better quality professional.


Our clients are some of the world’s largest and fastest-growing digital product providers. They rely on us to equip freelancers to test on more than 1,200 devices, in 150+ countries, across 100+ payment systems, using manual and automated testing techniques. Our freelancers are critical to helping us deliver addressable issues while avoiding escaped issues.


We believe that exceptional digital product testing requires expertise, context, and focus. Short (up to 2 hours) manual testing windows, using crowdsourced techniques, can deliver great results. Test automation is key for most companies. Fused software testing is often the pinnacle of flexibility, coverage, and impact.


Even while we use on-demand and crowdsourced testing techniques, we strive for workspace team consistency for our clients. We also actively seek to bring fresh eyes and perspectives into work. This often leads us to ~ 80/20 structures over time (80% consistent resources, 20% new members).


Testlio values shape how we work with each other. The Testlio Network is a diverse place where respect, recognition, thoughtfulness, and collaboration must occur.


More than 1.5 billion people use the apps that we test. Accordingly, we expect our freelancers to recognize the impact that our work entails. Real people rely on our work for important, app-driven moments of their lives. We must show up with dedication and professionalism on behalf of our clients and their users. We take this responsibility very seriously.

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