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FAQ About Groups

Find answers to the frequently asked questions regarding the Groups

Doris Sooläte avatar
Written by Doris Sooläte
Updated over a year ago
  1. Do Testers get notified about being invited to the Group?

    Testers are being notified when you first invite them to the Workspace. Therefore, if you already have a Tester in your Workspace and you invite them to be part of the Group, they will automatically be part of your Group. They won't receive a separate invitation to the Group you invited them to.
    If, however, the Tester you chose isn't part of any of your Groups yet, they will get a Workspace invitation that they will have to accept within 72 hours. If a Tester won't accept the invitation during 72 hours, a new invitation must be sent out.

  2. What happens if I remove a Tester from Group?

    Tester will be removed from the Group but still be part of the Workspace (even if you removed the Tester from the last Group they were part of). Tester will not get a notification about being removed from the Group.

  3. What happens if a Tester is off-boarded from Testlio Network?

    Tester will be automatically removed from the Group(s) and the Workspace(s). You will be notified about this change within the Groups that are impacted.

  4. How can I add a Tester into a Group directly?

    Please see our article about adding a Tester directly to the Group

  5. Can I filter Testers by tags?

    Unfortunately not yet. This update will be introduced in the following iterations. Stay tuned.

  6. Can I see how a Tester performs in my Workspace? How?

    In order to see how a Tester performs in your Workspace, please access Teams module -> Network -> Testers list view and look for the "Workspace Rating" column.

  7. Where can I see how a Tester performs across workspaces?

    Tester performance across Workspaces can be seen within the Tester profile. To find Tester profile click on the Tester name in your Workspace Network Testers list view.

    If you are looking for a rating of a Tester who is not in your Workspace yet, please use Recommended Testers view when building a Group of Testers.

  8. When building a Group, I must set the preferred Group size. What if I am not sure how many Testers should I have?

    Don't worry, you will be able to extend your Group at any time later.

  9. Can I keep Tester in the Project if he is not part of any Groups?

    Yes, if you remove a Tester from the Group, one is still part of your Workspace until you intentionally remove them from the Workspace.

  10. Will I be notified during Tester removal if one still has active tasks?

    Unfortunately not yet, this update will come with the following iterations.

  11. How can I change the role of a Tester from Group X to be a Coordinator instead?

    To change Tester role, access the Network -> Testers list view, click on three dots icon and select "Change role" option.

  12. What will happen to the Tester if I change their role to Coordinator?

    Tester role will be updated to Coordinator role. Tester will still be part of any Group they previously were in and you will still able to invite them to the Runs if needed.

  13. Is there an easy way to see if a tester has incident reports?

    Unfortunately not yet, this update will come with the following iterations.

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