At Testlio, we use Rocket.Chat as a centralized communication platform to connect with our expert testers network, create, share and manage knowledge. The chat history, messages, videos or photos sent therein are automatically saved and accessible anytime.
In order to streamline and organize the information flow, we have created different channels per dedicated topic. Please take this into consideration whenever you need to write a public message, otherwise, important messages may get lost.
Here are the main channels on Rocket.Chat with a description of their usage:
#general - This channel is for the Testlio team to announce important messages to all testers.
#feedback-and-questions - This channel is for testers to give feedback to the Testlio team about the Testlio platform. Use this channel if you have any issues with the Testlio platform or if you want to share any suggestions to improve the platform.
#project-recruiting - This channel is for QA Engagement Managers and Testing Managers to recruit testers for a particular project. If a QA Engagement Manager or a Testing Manager raises an offer or a question, please respond in the corresponding message thread.
#device-request - This channel is for testers to mention missing devices on the platform that need to be accepted by the Testlio Network team. Please keep in mind that we go through devices on daily basis during the working days. If your device is not accepted within 24 hours, you can write in this channel.
#rocketchat-questions - This channel is for testers to give feedback to the Testlio team about the issues that may occur with the Rocket.Chat platform. You can also ask questions regarding Rocket.Chat best usages.
#tips-and-tricks - This channel is for testers and the Testlio team to share best testing practices with fellow testers.
#educational - This channel is for testers and the Testlio team to share interesting articles, news, videos, podcasts and other materials that are relevant to testing and technology.
#random - This channel is for testers to discuss random topics with your fellow testers. :)