This article aims to provide quick support for the Functional Regression Testing Certification and Pre-Certification Knowledge Quiz.

I’ve followed all the steps, reported all the bugs, and attached the necessary information. Could you please provide more details about the mistakes I made?

To maintain the integrity and fairness of our assessment process for all freelancers, unfortunately, it is not possible to provide additional information about the exact steps where mistakes were made.

Each candidate goes through a standard evaluation procedure, and a specialized team verifies all steps precisely. This ensures a fair and consistent review process for all candidates.

Please note that each submission is reviewed carefully by a dedicated evaluation team using a standardised process. As a result, all decisions are final, and we cannot reassess or re-evaluate submissions.

The waiting period is a fixed part of the evaluation process. If this is your first attempt, you’ll receive another chance after the time specified in the official result email. All subsequent chances are provided once a year, and we cannot shorten this timeframe, unfortunately.

We understand that unexpected issues can arise, which is why we provide multiple chances for the certification. However, once a run invitation expires or you don’t participate after confirming, the failure reason and waiting period remain as outlined in the result email.

As part of the signup process, all candidates must confirm that they understand the run invitation is sent 24–28 hours before the start time. This information is clearly displayed on the registration form and must be acknowledged by checking a box before completing the signup.

Unfortunately, we cannot resend invitations, but you will receive another chance after the waiting period mentioned in your result email.

You will receive another chance after the time specified in the official result email, unless the disqualification was due to copying another candidate's report. This period typically ranges from 2 to 12 months, depending on the reason for disqualification.

You don’t need to take any action. When a new opportunity becomes available, you’ll be contacted automatically via email with further instructions.

If the waiting time mentioned in the result email has already passed, please check your inbox and spam folder for an email from Testlio. This will ensure you haven’t missed it.

The invitation includes both a workspace invite and a task invite, sent one after the other, and both must be accepted. Unfortunately, if the task invite expires, we cannot resend it.

To avoid this in the future, please whitelist Testlio emails and check your inbox regularly, including spam/junk folders. You’ll receive another opportunity after the waiting period stated in your result email.

If you booked a slot but did not receive an invite, it could be because a compatible device was not listed on your profile or your availability was not set correctly. Both conditions must be met in the system for the invite to be sent. Please double-check these settings for your next attempt. More details will be shared in the result email, which is sent within 5 working days.

Please ensure to follow the process documented here carefully to verify your device. If the issue occurs again, kindly record a video and send it to us via support@testlio.com.

Results are usually sent to your email within 5 business days of submitting the test run. Please check your inbox (and spam/junk folders) during this time.

Yes, the Simika School Management App workspace is where the Functional Regression Testing Certification takes place. This simulated environment is designed to assess candidates’ functional regression testing capabilities.

In the Simika workspace for the Functional Regression Testing Certification, if the originally invited device is unavailable, you can proceed with any compatible device (Android 8+ or iOS 13+).

The waiting period is a fixed part of the evaluation process, and it cannot be reduced.

We understand that unexpected issues can arise, which is why we provide multiple chances for the quiz. You will get a second chance after 4 months of your previous attempt.

If you encounter technical issues during the Quiz, you must capture evidence such as a screen recording, screenshot, or logs. Without this evidence, we cannot analyze the problem or grant an additional attempt. The standard process would require you to wait for the next 4-month period to retake the quiz.

Candidates are flagged for cheating if they navigate to another tab multiple times after the quiz has started. This is clearly stated in the note provided before the quiz begins, and we expect all candidates to follow these instructions carefully.

In such cases, it is not possible to remove the cheating flag or offer another attempt. This results in permanent disqualification from the Pre-Certification Quiz; therefore, you will not be able to progress to the next steps

Once the quiz has been started, it cannot be paused or stopped. It is automatically submitted after 10 minutes, and it cannot be completed beyond this time limit. This requirement is clearly stated in the quiz instructions, and we expect all candidates to follow it carefully.