Get Approval Insights | Testlio Help Center

This section of the Issues report highlights how issues are approved and resolved, providing insights into project momentum. Metrics such as approved issues and approval rate show how effectively issues are being handled, while the busiest day and the related heat map reveal patterns in approval activity to aid in resource planning.

By tracking addressable issues and the addressal rate, you can measure how consistently issues are being resolved. Together, these indicators help you spot trends, manage backlogs, and ensure a smooth and efficient resolution process.

Approved Issues

Indicator	What It Tracks	What Signals It Might Bring
Approved Issues	The total number of issues approved during the period. Automatically compares with how many issues were approved during the prior period.	Many approved issues indicates strong throughput. Ensure resources are balanced to maintain consistency in reviews. Few approved issues signals potential bottlenecks. Investigate delays in reviews or refine criteria for faster approvals. It’s recommended to also review tests with rejected issues to ensure they align with the success criteria.
Approval Rate	Shows the percentage of issues that were approved. Automatically compares with the approval rate during the prior period.	An increasing rate suggests alignment with reporting criteria. Maintain consistency in issue identification and approval processes. A decreasing rate highlights potential misalignment. Review addressed issue processes and test alignment.
Busiest Day	The day of the week with the highest issue approval activity.	This indicator aids in understanding when the majority of approval actions are taken, which can support workload planning. Allows the team to understand their allocation and be able to schedule tests and assign resources as needed in advance.
Busiest Day (Heat Map)	A visual representation of issue approvals over time, with darker colors indicating more approvals.	This map helps identify patterns in approval activity over time. High-intensity periods reveal concentrated approval activity. Plan resources to handle peak times effectively. Low-intensity periods signal opportunities to streamline processes during lighter workloads or optimize team utilization.
Approval Rate Trend	The approval rate over time.	This chart provides insight into fluctuations in issue approval rates. Consistent trends reflect stability in issue identification and approval processes. Use this as a benchmark for ongoing workflows. Fluctuations indicate periods of backlog or increased scrutiny, allowing the team to dedicate time for reviews based on their capacity.

Escaped Issues

Escaped issues are any suspicions of issues that might have escaped the initial testing process. Track all escaped issues in one place.

Indicator	What It Tracks	What Signals It Might Bring
Escaped Issues	The total number of escaped issues during the period.	Many escaped issues signals gaps in the testing process or missed scenarios. Review and enhance test coverage, particularly for high-risk features. Few escaped issues reflects effective testing but requires ongoing review to ensure critical scenarios are consistently covered.
Issues List	Specific information about each escaped issue, including the ID and title.	This list helps in tracing the source of escaped issues, facilitating targeted improvements in testing protocols for those features. Frequent patterns in escaped issues identifies recurring problem areas or features. Refine test cases for those features to improve detection in future cycles. A broad distribution of escaped issues suggests general testing inefficiencies. Reassess the overall strategy to better target high-risk areas.

Monitor Issues and Severity Levels

Understand Test Workload

Track Issues

Monitor Issue Trends

Understand Issue Workload