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Add a Missing Device

A guide on how to add devices that are missing from the Testlio platform.

Doris Sooläte avatar
Written by Doris Sooläte
Updated over 2 weeks ago

You are only allowed to list devices that you physically have access to. Unless explicitly requested, we do not permit testing on virtual devices or emulators.

If you are trying to add a device to your profile but can't find the correct device, request for the device to be added.

Add a Model

To add an entire new device model, while searching for the model and not seeing results, click + Add a new model.

The dialog to add a mobile phone with a search for a "Tardis" model with no matching models found and a button to add a new model.

Then fill in all necessary information and click Submit device.

A dialog to add a new mobile phone with details such as manufacturer, model, and operating system filled in and a button to submit device.

If you don't know the exact release date, try a quick search. If that does not give you a reliable date, enter a date before you purchased the device.

Add an Operating System Version

To add a new version of an operating system, while searching for the model and not seeing results, click + Add a new OS version.

The dialog to add a mobile phone with a search for an iPhone 17 model and the iOS 42 OS with no matching OS versions found and a button to add a new OS version.

Then fill in all necessary information and click Submit device.

A dialog to add a new OS version with details about the model uneditable and details such as the operating system, OS version, and OS release date filled in and a button to submit device.

If you don't know the exact release date, try a quick search. If that does not give you a reliable date, enter a date before you purchased the device.

Necessary Information

To add a device, we need accurate information about the following:

  • Manufacturer

  • Model name

  • Operating system name and version

If one or more of these details is missing or incorrect, the device suggestion is rejected. Verify the information and then try adding the device again.

#TestlioBot

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