As a tester, you might sometimes wonder about a Test Lead's tasks. The list below gives you a bit of an insight on the most common tasks that a TL carries out when managing test runs.

1. Communication

  • Welcoming the testers at the beginning of new test run and thanking them in the end of the run in the workspace chat

  • Addressing the issues raised by testers in workspace chat, mostly within two hours (not during night hours)

  • Discussing the issues requiring Services Team input with responsible Engagement Manager in a clear and timely manner

  • Checking the run feedback from testers

2. End Report

  • Correct grammar

  • Proper structure

  • Valuable testing notes

  • Choice of highlighted issues

  • If there are issues marked as questions, it is clear why they are questions

3. Issue quality

  • Making sure that approved issues have clear title and content

  • It is clear why closed issues have been closed

  • It is clear why the issues marked with a question tag are questions

  • Assign issues for retesting

  • Triage issues, close WADs, duplicates, and out of scope issues

  • Ensure that all required information is added to the issue report

  • Have the testers reproduced any of the closed issues? If yes, has the Testing Manager of the run contacted them and if needed is there a new issue logged for this/old one reopened (based on workspace specifics)?

4. Task list execution review

  • Reviewing all task list results and communicating queries to the respective tester and Engagement Manager

5. Feedback to testers

  • Giving feedback on issue approval in a way that helps the testers become better at reporting the issues

  • Giving feedback when approving tasks. Problems (e.g plenty of duplicates or out of scope issues) are addressed and great work praised

Did this answer your question?