As a tester, you might sometimes wonder, what are Community Test Lead's tasks. The list below gives you a bit of an insight on the most common tasks that a cTL carries out when managing test cycles.

1. Communication

  • Welcoming the testers at the beginning of new test cycle and thanking them in the end of the cycle in the project chat
  • Addressing the issues raised by testers in project chat, mostly within two hours (not during night hours)
  • Discussing the issues requiring QA team input with responsible QA Project Manager in a clear and timely manner
  • Checking the cycle feedback from testers

2. End Report

  • Correct grammar
  • Proper structure
  • Valuable testing notes
  • Choice of highlighted issues
  • If there are issues marked as questions, it is clear why they are questions

3. Issue quality

  • Making sure that approved issues have clear title and content
  • It is clear for the closed issues why they have been closed
  • It is clear why the issues marked with a question tag are questions
  • Assign issues for retesting
  • Triage issues, close WADs, duplicates, and out of scope issues
  • Ensure that all required information is added to the issue report
  • Have the testers reproduced any of the closed issues? If yes, has the Cycle Test Lead contacted them and if needed is there a new bug logged for this/old one reopened (based on project specifics)?

4. Task list execution review

  • Reviewing all task list results and communicating queries to the respective tester and QA Project Manager

5. Feedback to testers

  • Giving feedback on issue approval in a way that helps the testers become better at reporting the bugs
  • Giving feedback when approving tasks. Problems (e.g plenty of duplicates or out of scope issues) are addressed and great work praised
Did this answer your question?