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Redact Personally Identifiable Information (PII) for Payment Testing

Aaron Collier avatar
Written by Aaron Collier
Updated this week

This page goes through how to redact screenshots and screen recordings that you create as a part of payment testing.

What PII Is

Personally identifiable information (PII) includes any information that can identify an individual.

What Redaction Means

Redaction is a process that deliberately obscures or removes sensitive information by applying blurs, black boxes, or pixelation so that PII is not readable while the surrounding context is still visible.

What to Redact

Any personal information should be redacted. See a list of PII that needs to be redacted.

In screenshots or screen recordings created during payment testing, the most common types of PII to be redacted are:

  • Legal name

  • Home address (or delivery address)

  • Email addresses

  • Phone numbers

  • National ID

  • Account numbers

  • Username, passwords, and PIN

Redact Screenshots

To redact screenshots, apply a solid black box or pixelate the area containing personal information.

Tools to Redact Screenshots

  • Preview (built-in on macOS)

  • Skitch (free)

  • Greenshot (free)

  • Lightshot (free)

This is not an exhaustive list of apps. There are other apps available to redact screenshots. See other examples.

Redact Screen Recordings

To redact screen recordings, use a blur or black box overlay and keyframe it so that it appears in related frames.

Tools to Redact Screen Recordings

  • iMovie (built-in on macOS)

  • Blur Video (iOS app)

  • Shotcut (free)

  • Kdenlive (free)

  • OpenShot (free)

  • CapCut (freemium)

  • Final Cut Pro (paid)

This is not an exhaustive list of apps. There are other apps available to redact videos. See other examples.

Good vs Bad Redaction

Good Examples

Bad Examples

A dialog to log in to Testlio. The fields for email and password are pixalated so the letters in them cannot be seen but the fields themselves can be.
A dialog to log in to Testlio. A black box is covering all fields so nothing can be seen there.
A dialog to log in to Testlio. The email and password fields only are blurred.
A dialog to log in to Testlio. All fields are blurred.

List of Personal Identifiable Information

Basic Identifiers

  • Full legal name

  • Addresses (such as home address, work address)

  • Phone numbers

  • Email addresses

  • Date of birth

  • Place of birth

Login Credentials

  • Username

  • Password

  • PIN

  • Answers to security questions

Government-issued identifiers

  • National ID

  • Social security number

  • Passport number

  • Driver’s license number

  • Tax identification number

Financial Information

Some of this information, such as a bank account number, is required to keep for payment testing.

  • Bank account numbers (required for transfer confirmation)

  • Credit or debit card numbers (required when payment confirmation is needed)

  • E-wallet handle or username (required when related to transfer)

  • Financial account login credentials

  • Income and credit information

Other Information

  • Health information (including medical records, insurance, patient ID)

  • Biometric data

  • Online identifiers (including IP address, MAC address)




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