Verifying Your Phone Number

Have you requested a phone number verification but not received the text message for it? This might be the result of different mishaps.

Doris Sooläte avatar
Written by Doris Sooläte
Updated over a week ago

You can add and verify your phone number on your Profile page. You need to select your country's phone code from the available list and enter your phone number.

You can find your country's phone code either by entering your phone code (e.g., +372 for Estonia) or the ALPHA-2 country code (e.g., EE for Estonia).

Tips for troubleshooting if you're not receiving the verification SMS:

  • Double-check and make sure you have entered the correct phone number.

  • Some phone operators block incoming text messages, try contacting your phone operator.

  • SMS apps often have Spam folders,

    • if possible, add our number (+14156882231) to known contacts or any allowlist your phone has

    • send a message to our number (+14156882231) so that your messaging app & carrier would know it’s a trusted number

  • The carrier may have an error, and the text message may not have been sent out successfully. Please feel free to contact our support (support@testlio.com) if you have unsuccessfully tried to verify yourself five times in 24 hours or kindly send an SMS to the following number: +14156882231 for your carrier to accept Testlio as an SMS sender.

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